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Phone

+61 487 185 820

Email

info@betterhomeperformance.com

Frequently asked questions

What do I need to provide a NatHERS assessment?

Typically, we need a full set of architectural plans, including site plan, floor plans, elevations, and sections. Details on window sizes and types are also crucial.

How long does an assessment take?

Our standard turnaround time is 3-5 business days. We also offer an express service for urgent projects. Contact us for more details.

What is my project doesn't meet the 7-star rating?

Don't worry! If your design doesn't initially meet the requirements, we provide a detailed report with the most cost-effective recommendations to achieve compliance.

Do you service all of Australia?

Yes, we are accredited to provide NatHERS assessments for all states and territories in Australia. We also handle state-specific requirements like BASIX in NSW.

What software do you use for assessments?

We use the latest accredited NatHERS software (FirstRate5, BERS Pro, or Hero) to ensure accurate and compliant energy ratings for your projects.

How do I get a quote?

Simply fill out the contact form on this page with your project details, or email your plans to info@betterhomeperformance.com.au for a free, no-obligation quote.